sahiljohn96sahiljohn96 Level 1
edited December 2020 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name: ROG PHONE 2
  2. Firmware Version: 16.0631.1910.64-0
  3. Rooted or not: NON ROOTED.


Until last night the sim was working on my ROG PHONE 2. The phone was in charging. Today morning the sim is not showing or working, sim is Airtel. working on another phone showing the SIM, is this a bug of the phone or some other problem?

anyone faced or facing this issue.

if its by asus , plz fix .


  • ronald1985ronald1985 Level 5

    Try toggling airplane mode to see if that helps.

    Ensure you have sim card enabled in settings - network and internet - sim card.

    Go to the calculator and type in .12345+= and press on Single Test. Do the Sim Test. Post back results. If this fails, you should go to Service Centre.

    Since you are on A9, you probably wont get any fixes if this is a bug. So, I would recommend going to A10 to ensure you have the latest updates and fixes. If you dont want A10, perform factory reset.

  • Hi,

    Please follow steps mentioned by ronald1985 and confirm.

This discussion has been closed.