My Rog Phone 2 Headphone jack is not

mahi.mctm

Please tell us some basic information before asking for help:

1. Model Name: ROG
2. Firmware Version:
3. Rooted or not:
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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My ROG 2 mobile Headphone jack is not working properly while playing pubg when I'm shooting one side ear is not hearing it's come repeadly manytimes what's is the reason for that I changed 2 headset but same issues coming

amitgarde3

https://zentalk.asus.com/en/discussion/40047/my-rog-phone-2-headphone-jack-is-not

Does same behaviour occurs when you do listen music or any other thing apart from pubg?

If yes than its hardware problem for which you have to take your device to nearest service centre ASAP and dont forget to backup your important data before you submit your device to service centre

Thanks!

ronald1985

https://zentalk.asus.com/en/discussion/40047/my-rog-phone-2-headphone-jack-is-not

Can you try on another app other than PUBG, like YouTube? Is it the same issue?

// EDIT: You can also try in the Calculator and type in .12345+= and do Single Test. Perform the headset test and see if you get any results.

Shivam Dahiya

https://zentalk.asus.com/en/discussion/40047/my-rog-phone-2-headphone-jack-is-not

Try turning mono audio off , if it's already off then you might see a service center soon .

ARP_ASUS

Hi mahi.mctm,

Please confirm the above questions shared by members.

kchinnavigneshraja

Which headphones do you use? Have you tried different ones?

Akash Gupta

https://zentalk.asus.com/en/discussion/40047/my-rog-phone-2-headphone-jack-is-not

This issue mostly happen when you are using discord or on call and the reason behind is that the phone goes to call mode and call mode doesn't support stereo audio so you only get mono audio.