Asus Max M2 - bugs in the latest update

ansil.pa99ansil.pa99 Level 1
edited October 2020 in ZenFone Max Series

1. No usb transfer - no prompt after connecting to pc, so unable to communicate between pc and phone, changed to file transfer in developer option, still no response

2. Slow charging - everytime it shows 'charging slowly', unless i restart phone by pressing volume up and power. Then it will show 'charging rapidly'

Please consider the feedback, hope u guys fix these in the next update


Comments

  • Hi there, kindly provide us with the firmware version of the device.

    you may also follow the below steps:

    1. Clear system cache.

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    3. If still you face the issue

    factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/

    4. Last option would be to visit the service center to have

    a check. Locate here: https://www.asus.com/in/support/Service-Center/India

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