Twin Apps Viber issue

kpetrovkpetrov Level 1
edited December 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: Asus Rog Phone 3
  2. Firmware Version: 17.0823.2007.58
  3. Rooted or not: No
  4. Frequency of Occurrence: non stop
  5. APP Name & APP Version (If your issue relates to the app): Viber latest.

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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On Second Viber account backup and restore functions doesnt work. It gives me an error that drive isnt configured correctly.


Comments

  • ericargarcia572ericargarcia572 Level 1
    edited September 2020

    Have you checked if your backup are saved properly by log in to the Google drive? data is on a hidden folder in your Google Drive

  • On my old Samsung S8 is working and restoring data successfully. Tried 1 hour before. On this phone first account restoring data , but second gives me that error.

  • Same issues on my ROG Phone 3

  • Have you tried to remove the twinapp app and then add it again? This is normally the fix when the same thing happens with whatsapp

  • Tried several times. Same issue.

  • RedGRedG Level 1

    Same issue here on my ROG3... I fixed it by re-selling it online. Got tired of waiting for anyone from ASUS or Viber to fix this.

  • Same problem on my Asus rog 3... Solution... It worked on my previos rog phones...

  • kpetrovkpetrov Level 1
    edited November 2020

    Anyone from Asus support ???? Or you dont give a shit for your customers ?

    How much we need to wait before your answer or fix your f*kin twin app ?

  • Premium support for "Premium phone" ................

  • We are waiting for a fix or answer almost 4 months. Asus dev and support teams are jokers...!

  • Some other issues on second viber account:

    • cant send or receive pictures
    • notification tone changing by itself
This discussion has been closed.