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Firmware not updating

warmishsumo2001warmishsumo2001 Level 1
edited October 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name:ROG 3
  2. Firmware Version:WW-17.0823.2007.32
  3. Rooted or not:Not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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When I go to Check Updates, it shows that my device is up to date. When I try manually updating the Firmware using the Asus Firmware website, it shows Update Failed. Even though the Firmware version in my phone is the same WW as on the website

Comments

  • xihexihe Level 2

    If your WW firmware version is the same as the WW version, why are you "updating"? You update only if your WW firmware version is lower than the WW version.

  • Gustav_ASUSGustav_ASUS mod

    @warmishsumo2001 Are you trying to update to WW 2007.58 using the UL file from our website?

This discussion has been closed.