Zenfone 7 Pro - No Gmail badge count for unread messages

Please tell us some basic information before asking for help:

   Model Name: Asus Zenfone 7 Pro

   Firmware Version: WW_29.12.18.14

   Rooted or not: Not Rooted

   Frequency of Occurrence: Permanent

   APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


I activated the bage count function by opening the start screen settings -> Preferences

I activated the function for only showing the number of unread messages. I than activated the checkbox for the gmail app and the system told me I had to give the ASUS Launcher App permission for "contacts" and "Access to email information". After giving the Asus launcher that permissions I was able to activate the checkbox for the gmail app. But when I got a new email there is no badge count in the right corner of the gmail app.

When I activate the function the show the notification count (not only to show the unread messages) the badge count for the gmail App icon is working.


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