Data is not transferring

fkemil123456

Where I connect USB to Zenfone max pro m1 to transfer the movie through inbuilt files app , it never transfers 100% ,even if I remove through safely eject, then also movie stuck in middle of the movie. So any suggestions

AJ1

https://zentalk.asus.com/en/discussion/34721/data-is-not-transferring

When connected via USB, click on File Transfer option, & then you can directly copy all files from mobile to your computer

victor0_ASUS

Hi there, kindly follow the below steps

1. let us know the latest firmware version of the device
2. We'd request you to use a different cable and try the same, also use the same cable to different device and see if the issue is there.
3. Also let us know the error that occurs while transferring the the data using a screenshot .

fkemil123456

Screenshot_20200904-182422.png

I have the latest firmware update on my device.It some software problem with files app,while using mi file manager it was able to do the job,but taking lot of time

veeharish2005

https://zentalk.asus.com/en/discussion/comment/109460#Comment_109460

This happen's when you are transferring any files bigger than 1gb. I have been experiencing this bug since android Oreo but recently it seems to be fixed(atleast in my device).

fkemil123456

No,it happens with me any size of transfer write from the first day of my purchase