Heavy black crush issue...Asus plz solve or replace my Rog 3
nrsashubham2010
Level 1
Please tell us some basic information before asking for help:
- Model Name:Rog 3
- Firmware Version:ww_17.0823.2007.47
- Rooted or not:not
- Frequency of Occurrence:very frequent
- APP Name & APP Version (If your issue relates to the app):youtube, prime, hotstar, netflix, every app with dark scene
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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This discussion has been closed.
Comments
System wide black crush is already under investigation and they are working hard to fix this issue as early as possible please dont worry and stay tuned for future updates 😊
Thankyou!
Do you have an ETA on when the fix will be released? I've seen reports here as early as 8/13. How much longer do we have to wait?
There is no ETA but ASUS will try to fix this as early as possible as it is more concerning issue to many rog users so dont worry for now nothing can be done apart from waiting for fix
Fix is incoming for sure dont worry ! 😊
I hope so as I'm almost halfway my 7-day warranty. If it still ain't fixed soon, I'll make sure to raise hell just to have this refunded. :)
Yes you can do this refund process as early as possible and wait until fix is provided by asus and the day fix is provided u can again decide to buy it also i may suggest you tommorow there is launch of zenfone 7 pro so think on it 😜 flip camera and much more with no notch or punch hole design 😊 coz asus is very good at premium smartphones if you are not a lot gamer i would recommend you get ur refund and wait for fix and later decide between various models
Thanks !
Thanks for the recommendation.
Please use this thread instead, so we can keep the discussion about black crush in one place: https://zentalk.asus.com/en/discussion/33479/rog-3-suffers-from-heavy-black-crush-issue
I'm locking this one in the meantime.