Flashlight not working on back

MandrakesMandrakes Level 1
edited October 2020 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name: Asus Zenfone 6 ZS630KL
  2. Firmware Version:
  3. Rooted or not: NOT
  4. Frequency of Occurrence: every time
  5. APP Name & APP Version (If your issue relates to the app): camera

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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When I try to use flashlight, as a torch or as flash in camera, it doesn't work. But if I turn the cam into selfie mode, it works just fine. What can I do ?

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