Unable to unlock bootloader on Zenfone 3?

tepwutepwu Level 1
edited October 18 in Others


  1. Model Name: Zenfone 3 (ZE552KL)
  2. Firmware Version: OPR1.170623.026.WW_Phone-15.0410.1807.75-0 (Build number)
  3. Rooted or not: Not Rooted
  4. Frequency of Occurrence: High
  5. APP Name & APP Version (If your issue relates to the app): Unlock Device Tool (Official Bootloader Unlock) ZE552KL_SIGNED_UnlockTool_9.1.0.7_180912_fulldpi

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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I've been trying to unlock my Zenfone 3 through the official ASUS unlock tool, but I am receiving this error when I click on the "Press to unlock your device" button. I have never rooted or unlocked the bootloader on this device before. Could I get some help on this?


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