ASUS - ZenTalk

psgbharathi · ‎07-07-2020

Previously I was in A10 latest stable and I faced restart issue for any game while playing.
So I have even downgraded to android 9.
Still I am facing random reboot issue when playing pubg.

During the in-game update today, mid of the update phone stared to restart. Tried 3times same issue.
Every time I am trying to update phone is getting restarted. It's so annoying.
P.s: phone is not connected to charger

Gustav_ASUS · ‎07-07-2020

@psgbharathi If your device is behaving the same after downgrading to A9 I recommend you visit a local service center.

amaanmehdi · ‎07-07-2020

Try asking on XDA ROG 2 forums, maybe some of the devs might help.
Also, not sure about the downgrade process, but if that process didn't involve a Data Wipe, then I would suggest you to do a factory reset of your phone including removing your data files (Backup first!). Then install PUBG Mobile again and see if the issue is fixed. I am no expert, but this is something I would do.
If nothing then, as @Gustav_ASUS suggested, visiting a service center might help.

pavannfs · ‎07-07-2020

psgbharathi
Previously I was in A10 latest stable and I faced restart issue for any game while playing.
So I have even downgraded to android 9.
Still I am facing random reboot issue when playing pubg.
During the in-game update today, mid of the update phone stared to restart. Tried 3times same issue.
Every time I am trying to update phone is getting restarted. It's so annoying.
P.s: phone is not connected to charger

Android 9 also restarting

How is the battery life after downgrading?