Hi I have a Zenfone 5S (ZS620KL) with android 10, which is also having the same error when trying to unlock the bootloader using an official apk. is there any solution for me?
I'm using a ZenFone Selfie which I bought few years back(2017) and tried to unlock the boot loader today (30Sep2020) however I face the network connection error. Kindly help. I have attached the phone info for your reference. Let me know what other info do you need from me.
My device Zenfone3 ZE552KL, running Android N build (asus/WW_Phone/ASUS_Z012D:7.0/NRD90M/14.2020.1712.85-20171228:user/release-keys).
The latest “UnlockTool_9.2.0.0” doesn’t work on Android N build. It shows the error message “Failed to unlock your device, please try again later.”
The latest version of unlock tool for Android N “UnlockTool_20180117(Andriod N/O)” [there's a typo "Andriod" on ASUS website, by the way] doesn’t work on Android N build either. It shows the error message “An unknown error occurs, which may be a network connection issue. Please wait and try again later”. (the same error message as most others see)
Could ASUS provide an unlock tool fix for Android N build on ZE552KL ?
( I am hesitant to upgrade my device to Android O because I am worried that the storage space might not be large enough.)
Thank you for your asking. Please refer to the picture below as the latest unlock tool version, aka the most stable one, on the website. Sorry for any inconvenience it may caused.
Please refer to my reply on 28th Aug. For ZC550KL, there will no longer have any maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.
I'm using a ZenFone Selfie which I bought few years back(2017) and tried to unlock the boot loader on 30Sep2020, however I face the network connection error. Kindly help me. I have attached the phone info for your reference. Let me know what other info do you need from me.
Thank you for your asking. Kindly refer to the aforementioned statement. For Pad-type models, there will no longer be any system updates and maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.
Comments
Hi I have a Zenfone 5S (ZS620KL) with android 10, which is also having the same error when trying to unlock the bootloader using an official apk. is there any solution for me?
Hi Mirco
For ZC551KL, there will no longer have any maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support. 🙏
Hi, as for my Zenfone 5Z (ZS620KL) that is showing network error when trying to unlock the bootloader, is there any solution?
Hi marquinho.nascimento
Thank you for your asking.
1. The official unlock tool of ZS620KL for Android 9 can not be used in Android 10 system. Is your device still in Android 10?
Please refer to the official website and downgrade your device with the file Android Q downgrade to P.
https://www.asus.com/Phone/ZenFone-5Z-ZS620KL/HelpDesk_BIOS/
2. Have you ever unlocked your device before?
Unlock Device App does not unlock bootloader Zenfone 4 selfie zd553kl
Hi mendoncakaua31
Thank you for your asking. Kindly refer to the reply above.
Hi Asus support,
I'm using a ZenFone Selfie which I bought few years back(2017) and tried to unlock the boot loader today (30Sep2020) however I face the network connection error. Kindly help. I have attached the phone info for your reference. Let me know what other info do you need from me.
Thank you.
Regards,
Basheer
Uploaded Sep 30,
Hi Christine_ASUS,
My device Zenfone3 ZE552KL, running Android N build (asus/WW_Phone/ASUS_Z012D:7.0/NRD90M/14.2020.1712.85-20171228:user/release-keys).
The latest “UnlockTool_9.2.0.0” doesn’t work on Android N build. It shows the error message “Failed to unlock your device, please try again later.”
The latest version of unlock tool for Android N “UnlockTool_20180117(Andriod N/O)” [there's a typo "Andriod" on ASUS website, by the way] doesn’t work on Android N build either. It shows the error message “An unknown error occurs, which may be a network connection issue. Please wait and try again later”. (the same error message as most others see)
Could ASUS provide an unlock tool fix for Android N build on ZE552KL ?
( I am hesitant to upgrade my device to Android O because I am worried that the storage space might not be large enough.)
Much appreciated!
[email protected]
Hi pinting
Thank you for your asking. Please refer to the picture below as the latest unlock tool version, aka the most stable one, on the website. Sorry for any inconvenience it may caused.
https://www.asus.com/Phone/ZenFone-3-ZE552KL/HelpDesk_Download/
Hi, I have the similar problem
ASUS Z010D
TRying to unlock my device but it shows, an unknown error occured, maybe due to network error please try again.
THis is recurring and I have been trying for 3 days now
PLease help
Hi alpha68
Please refer to my reply on 28th Aug. For ZC550KL, there will no longer have any maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.
Hi Christine_ASUS,
I'm using a ZenFone Selfie which I bought few years back(2017) and tried to unlock the boot loader on 30Sep2020, however I face the network connection error. Kindly help me. I have attached the phone info for your reference. Let me know what other info do you need from me.
Thank you.
Regards,
Basheer
Hi bash.sheer
For ZD551KL, there will no longer have any maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.
Hi friends
The latest unlock tool of ZS551KL is now available on our official website! Please check the link below
https://www.asus.com/Phone/ZenFone-4-Pro-ZS551KL/HelpDesk_Download/
Hi #Christine_ASUS
I am trying to unlock my device (ZE620KL) but it shows, an unknown error occured, maybe due to network error please try again.
The firmware of my ze620kl is TIM-16.0615.1905.100 . Can you help me?
Hi cosimo.marino.1984
Thank you for your asking. Please check your inbox and provide me some essential personal information for further checking.
Hello,
same problem of "Network error" on my TF300T.
Android 4.2.1
Not rooted
Build JOP40D.WW.epad-10.6.1.27.5-20130902
Camera version TF300T-000128
Hi Olivier.catta
Thank you for your asking. Kindly refer to the aforementioned statement. For Pad-type models, there will no longer be any system updates and maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.
@Christine_ASUS, help me please.
Error message: " an unknown network error occurs, which may be a network connection issue, please wait and try later ".
I tried with both wifi and mobile data.
How to unlock the bootloader?
Hi SadRobot
For ZU680KL, there will no longer have any maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.