Android 10 update stable

úmã!ñGúmã!ñG Level 1

Bugs in 424 update r countless

1.ram management and battery backup very poor

2.audio quality is cranky and very low sound.

3.camera blackout.

4.google feed news swipe not working

5.google search logo can't be removed

6.very low free ram available because app stays in ram even after exiting app.

Comments

  • Y_ASUSY_ASUS mod
    edited June 2020

    Hi úmã!ñG,

    1.ram management and battery backup very poor

    We suggest that you refer to the articles below to troubleshoot the problem:

    https://www.asus.com/in/support/FAQ/1011141 

    https://www.asus.com/IN/support/FAQ/1041741 

    By battery backup poor, do you mean the battery is consumed quickly?

    Does it appear in sleep mode or in use?

    2.audio quality is cranky and very low sound.

    Could you tell us does this appear on wired earphone/bluetooth headphones/phone's speaker? Does this appear with media/call/ring/alarm sound? If media, what app/app version are you using? 


    3.camera blackout.

    Please try clearing cache & data of the camera app and check if the behavior still remains.

    If it still appears, please describe the detailed steps you performed and provide a screenshot or short video.


    4.google feed news swipe not working:

    This issue is under investigation.

    We will notify you once we receive any update on this issue.


    5.google search logo can't be removed

    This has been confirmed to be the Android 10 AOSP system original design. To ensure system performance and stability, we will keep maintaining Google AOSP system design settings synchronously on ZenFone Max Pro M1.

    Sorry for any inconvenience and we appreciate your support for ASUS products.


    6.very low free ram available because app stays in ram even after exiting app.

    Please tell us the app/app version/ detailed steps you performed/ screenshot or short video.

  • Hi úmã!ñG,

    The latest Android 10 version WW-17.2017.2006.429 has been released.

    We have improved the problem of cannot swipe to the Google news page on the main screen.

    You may manually download from our website: https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB601KL)/HelpDesk_BIOS/

    Thank you and have a nice day 🙂

This discussion has been closed.