android 10 update bugs

QKQ1.WW_Phone-17.2017.2004.424-20200414

Screen locked back simply sfter unlocked

Volumes are low even on loud speaker

Network issues very low strength shows

Front camera flashing automatically is irritating,(main issue)

Comments

  • Hi jahir1378myn,

    Screen locked back simply sfter unlocked

    What's your lock type? Does it appear on different lock types?

    Could you show us a short video of the problem?

    Volumes are low even on loud speaker

    Does this appear on wired earphone/bluetooth headphones/phone's speaker? Does this appear with media/call/ring/alarm sound? If media, what app/app version are you using? Do you have a music link you can provide as an example? What's the volume level that you feel too low? Was it lower compared to Android Pie or which version?

    Network issues very low strength shows

    Please try resetting your network settings and try again. (Settings > System > Advanced > Reset options > Reset Wi-Fi, mobile & Bluetooth)

    - Please tell me your mobile network provider

    - Please show me a screenshot of the signal strength when the problem appears.

    (Settings > System > About phone > SIM status)

    - Please change to another SIM card by another network provider, and check if the problem still appears.

    Please also put your SIM card into other phones and check if the problem appears.

    - What kind of location does this happen? Are you in any building/ on a transportation/ in the basement/indoors or outdoors?Please check in other locations as well.

    Front camera flashing automatically is irritating,(main issue)

    Please check if you turned off the flash option when using front camera.

  • Hey , the speaker volume the is low at all times as compared to every pie build.

    There is no bass neither through Bluetooth/wired earphones nor through speaker and volume is too low as well

    And the Bluetooth Latency is much higher on android 10 builds as compared to pie builds, on pie builds I am getting latency of 70-90 ms but on android 10 Developer version build , the latency is 150ms+, it would be great if you could look into this latency issue. As now most people use bt earphones it would be great if you can reduce the latency.

  • Volume:mainly ringtone, and music player anr earphone sounds are low only after the recent update.

    Screenlock:security pin I apply the pin number then its unlocked then when I touch the whatevee apps to play its locked back again.

    Camera:I even try switch off the flash or auto flash still it's on once I change to front camera until now the same

  • Front camera make me annoyed with uncontrollable flash lights please fix the problem

  • Hi I try all those nothing improve. Mainly volume day by day is getting worse changed headphone many times loud speaker also the same poor sound really

  • Hi siddharthdas876,

    The speaker sound & bass of ZB601KL is expected to be improved through a future firmware update.

    We've checked with relevant teams about the bluetooth latency behavior.

    We'll notify you once we receive any news. Thanks for your patience. 🙂

  • Hi jahir1378myn,

    The volume of ZB601KL is expected to be improved through a future firmware update.


    Screenlock:security pin I apply the pin number then its unlocked then when I touch the whatevee apps to play its locked back again:

    How often does this appear? Do you have a screen protector installed? If yes, does removing it improve the problem?

    Could you show us a short video of the problem?


    Front camera make me annoyed with uncontrollable flash lights please fix the problem:

    Please try clearing cache & data of your camera.

    If it still appears, could you show us a short video of the behavior? 


    Thank you 🙂

  • Hi jahir1378myn,

    An updated Android 10 version WW-17.2017.2006.429 has been released.

    We have improved sound volume and quality in this version.

    You may manually download from our website: https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB601KL)/HelpDesk_BIOS/

    Thank you and have a nice weekend 🙂

  • Hhhm one problem solved few starts again.

  • Front camera flashing by them self still not settled.

    Ringtone can't read from internal memory I mean can't keep our favorite tones.

    Auto sync on by them self every minute even I turn them off in account settings.its drain battery really very much. Sorry I don't have enough patients to discribe more over all tired really.

This discussion has been closed.