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Asus Rog Phone 2 got switched off

jalpa21itjalpa21it Level 1
edited September 2020 in ROG Phone 2

hi,

My husband bought online Rog phone 2 in December 2019 in India . Today suddenly phone was off. He tried to switch it on using power button but failing. We are in Kenya and dont have service station. please help.

Didn't expacted after buying the best buy.

Comments

  • Anders_ASUSAnders_ASUS mod

    Sorry about the late reply. We're sorry to hear about this and I hope you have already reached out to ASUS support?

    If you're lucky, your phone just temporarily locked itself. If this was the case, then it will start again once the battery has run flat. If it ever happens again, hold volume down plus power for a couple of seconds until you see that it restarts.

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