Phone heats up and battery drains quickly after 2017.2004.063-20200407 update

Abishek StephenAbishek Stephen Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: Asus zenfone max pro m1
  2. Firmware Version: PKQ1.WW_Phone-16.2017.2004.063 20200407
  3. Rooted or not: No
  4. Frequency of Occurrence: after the recent update
  5. APP Name & APP Version (If your issue relates to the app): no

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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The phone was working without any issues till the update. Now it heats up very much and battery drains a lot quicker than usual. Kindly explain why this is Asus, else you'll see me in consumer court.

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