Phone heats up and battery drains quickly after 2017.2004.063-20200407 update

Abishek StephenAbishek Stephen Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: Asus zenfone max pro m1
  2. Firmware Version: PKQ1.WW_Phone-16.2017.2004.063 20200407
  3. Rooted or not: No
  4. Frequency of Occurrence: after the recent update
  5. APP Name & APP Version (If your issue relates to the app): no

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


The phone was working without any issues till the update. Now it heats up very much and battery drains a lot quicker than usual. Kindly explain why this is Asus, else you'll see me in consumer court.


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