In this week I've noticed 4-5 random reboot. The reboots donot have any specific pattern.
I've sent you a PM with instructions for how to submit a bug report with more details.
Facing this issue again. @Anders_ASUS @Gustav_ASUS . This time while browsing YouTube app
Any update on this, frequently getting this issue now. @Anders_ASUS
Is this after recent updates?
I guess so
Was it while charging?
Even I'm also facing this issue. Phone gets random reboot. No specific time
Once again and no, phone was not on charging.
@Gustav_ASUS are you investigating this issue ?
We lost our time here nothing will help i see here no really professional service j will never ever buy asus bread
Sorry for the late reply,
We're investigating this issue and have reached a point where we need to collect devices for further testing. The pandemic is making this a bit difficult however, as I hope you can understand.
I use this phone for many professional task, where I cannot entertain these issues. It's been more than a month since these issues were reported. Please find a solution.
@deeppaul589 Information on this topic has circulated in a couple of threads these last couple of weeks, but in case you've missed it, we recommend you visit a service center if you're experiencing freeze/restart issues with your device.