I'm not in game still game genie keeps running. This happens when we go outside game without exiting from it.
@Anders_ASUS @LP_ASUS @CH_ASUS
@Anders_ASUS Any comment on this ?
seems like you're at homescreen but game genie is still running. kinda strange
usually, it happens if the game directs you to another app. in this case, just getting out to homescreen then go back to the directed app will solve the problem. it is just a small glitch but hope asus will fix it
This may happen on rare occasions and it's fixed with a simple restart
This happens quite often in my case. In that case I've to restart my phone very often.
I fix this by just going back into the app that was using Game Genie and switch back out of it.
Then it must be that you have an unusual user pattern since I've only seen this a couple of times myself. What would you say that you do when this happens? And if you can replicate it, then send me a screen recording and log. You already have the tool
Having the same issue again
Go to the last app you used where Game Genie was activated. Likely it is still active in the background, fooling Game Genie.
If you do not know which app/game it was - force close your active games (check your recents).
Or restart the device.
@Anders_ASUS @CH_ASUS I've found a pattern when this happens. Happens when you go into an app directly from notification.
Even with this info, I can't replicate. Please make a screen recording
I kind of knew about this but forgot. It's not really a bug but I'll check if it's possible to fix or if it's a system limitation
This was one example , this situation could also arise of you go in to the app through notifications, let's say from WhatsApp notification or missed call notification.
Ok, but I have already raised the issue and if they can fix it, then it should fix this too
I just got this issue too..But i got this after newest update today..
Its only affected on my portrait games..On my other landscape games its going fine..
Are you sure about that? Our devs says that it has always been like this. Even with the first ROG and that it's a system limitation in both ROG Phone and Rog Phone II.
Sorry, sure about what?
Not rare. I've had this many times .
@Anders_ASUS I can confirm even properly exiting from games still has this issue sometimes.
And that is the bug I was mentioning from the beginning. It happens, sometimes, but I haven't been able to catch it because it happens so rarely and I always forget to log it. You're welcome to log whenever this happens to you after you have exited the game properly