edited September 2020 in ZenFone 5 Series
Model: ZE620KL
Firmware/APP Version: Asus Zenfone 5
Frequency of Occurrence: Everytime.
Rooted: No
APP Name: Messages.

Hi. I'm receiving an error whenever I'm sending a text message.


  • Y_ASUSY_ASUS mod
    edited April 2020

    Hi joyflores0143,

    Please try clearing the storage of the Messages app.

    Please make sure you've updated to the latest firmware version: WW-16.0615.2002.120.

    If the problem still appears, please tell us whether this happens to one contacts or all contacts.

    Please tell us where you save the contacts and how many SIM cards you've inserted.

    Thank you 🙂

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