Unable to use Asus Data Transfer

edited September 2020 in ZenFone 5 Series
Hi everybody,
I'm a new owner of an Asus Zenfone 5Z and I'm trying without success to use Asus Data Transfer application between my new Asus device and a Samsung Galaxy S7.
Happen every time that after trying to connect to the hotspot apper message "Unable to connect to tue hotspot". How can I solve?

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