Apps not Auto-rotating when opened in Recent Apps Menu

edited September 2020 in ZenFone 5 Series
Model: ZS620KL
RAM: 6G
Firmware/APP Version: 90.10.138.175_20190117
Frequency of Occurrence: Always/Everytime
Rooted: No
APP Name: Auto-rotate Function

Last edited by shintoangel on 2019/2/2 11:56

I've been using my Zenfone 5z with the latest Android Pie update for a while now and I just noticed this strange bug where the Auto-rotate function stops working when you close an application and re-open it again in the Recent Apps. Say for example I open the default ASUS File Manager (or any other app for that matter) then rotate it to landscape mode and it would work just fine but if I close the application then re-open it again in the Recent Apps, then try to rotate it again from portrait to landscape mode, it won't Auto-rotate anymore.

I tried doing this on all of my apps and they all do the same behavior. The only fix I can find for this is to remove the application in the Recent Apps then re-opening them from ZenUI Launcher which defeats the purpose of being able to multitask using the Recent Apps.

Can you try to look into this issue? I already tried to restart my phone and even went into safe mode and it still didn't get fixed.

Comments

  • Facing same issue for dailer pad
  • Last edited by Emilee_ASUS on 2019/2/1 15:02

    Hi All,

    Good day.
    Does this problem appear if restore the ZenUI Launcher?
    How often do you encounter this problem?
    Thank you.
  • Last edited by shintoangel on 2019/2/1 16:23
    Emilee_ASUS posted on 2019/2/1 14:51
    Hi All,

    Good day.

    This problem is not related to ZenUI Launcher but rather with how the Auto-rotate function stops working when you open an Application from the Recent Apps. You can try simulating this problem by:

    1.) Opening an App in portrait mode;
    2.) Rotating it to landscape;
    3.) Then close the App;
    4.) After that open the App again in Recent Apps Menu;
    5.) Now try to rotate it to landscape mode;
    6.) It will not Auto-rotate anymore which is the real problem.

    This happens in all the Apps I use when I open them in the "Recent Apps Menu". Apps do not auto-rotate to landscape mode anymore.
  • Android 9 how to working camera?
  • Last edited by shintoangel on 2019/2/1 16:23
    govindmj123 posted on 2019/2/1 15:29
    Android 9 how to working camera?

    Bro, you are on the wrong thread... this is not for camera issue.. :L

    This thread is for "Apps not Auto-rotating to Landscape Mode when opened in Recent Apps Menu."
  • UPDATE: For those who are having the same issue, I found a workaround for this. Go to Settings > Apps & notifications, then open all of your apps. Look for "ASUS Launcher" and Force Stop this App. It will force your UI to restart and that fixes the auto-rotation problem. I'm not really sure why this happens though. 
  • Hi All,

    Good day.
    Do you still encounter the Auto-rotate problem after update to WW-90.10.138.181?

    Thank you.
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