Asus - Z01RD - ZenPhone 5Z - ZS621KL - India Version

ammzulammzul Level 2
edited October 2020 in Fan Chat

Dear Asus Team,

Request you to bring up with the following software / feature additions or enabling

  1. Voice over WIFI (VoWIFI) for Indian Telecom Operators (Operators Name # Reliance Jio, Bharti Airtel) - Enable - Wi-Fi Calling Provisioned
  2. Enable - Video Calling Provisioned
  3. Enable - EAB / Presence Provisioned

Please share the development updates or software features to help users understand the development.

Is there any codes to activate these features - assuming the operator is providing these features?

Thanks in advance.


  • ammzulammzul Level 2
    edited June 2020

    @Victor0_ASUS @CH_ASUS @Anders_ASUS @Christine_ASUS


    Dear Asus Team,

    From INDIA.

    It's been a full 5 months, having requested for VoWIFI feature for both Bharti Airtel & Reliance Jio. We have also waited without any follow-ups & recurring requests / posts.

    Kindly do not wait until the next monthly update patch is pushed out - do not wait for another 2 months.

    VoWIFI software update ALONE - Kindly push it separately, at the earliest. This feature is not a luxury - but an essential feature for poor coverage / quality issues. Hope you appreciate it well to expedite the development.

    Also, When pushing the update, please share the VOWIFI update for both the telecom operators - Bharti Airtel & Reliance Jio.

    For your views & Feedback. Thanking you in anticipation.

  • jags3gjags3g Level 1

    Asus won't provide any new features for 5z now, as it is already near end of support. We will only get bug fixes along with bi-monthly security update.

  • ammzulammzul Level 2


    The challenge is not when the feature will come, nor it is whether it will come!

    The real challenge is - confirmation or rejection from ASUS. They are updating evasive and unclear responses.

    Asus Moderators have to take a stand - "yes this feature will come, it's being tested" or they should say "no this feature will not come".

    We are all looking forward to such a response. Simple. Peace!

    @Victor0_ASUS @CH_ASUS @Anders_ASUS @Christine_ASUS


  • @Victor01_ASUS @CH_ASUS @Anders_ASUS @Christine_ASUS @amitgarde3 @jags3g

    Dear All,

    All answers in Indian Context.

    I had taken up the issue with Jio Care on 28th July 2020. Their response is attached herewith, which sounds positive for VoWIFI with Asus Zenfone 5Z. Please refer to the "red" highlighted box. 

    If few Jio Users can take this up with Jio Care ([email protected]), I think there will be progress, in terms of whether they can provide this feature or not. Atleast, knowing whether it will happen or not, will help to settle the issue, instead of needless expectations / follow-ups. Also, follow-up from a market leader like Jio and Airtel will help to present the case, better with Asus.  

    I have presented here the text, which can probably be Copied & sent to Jio or Airtel Care which will help to address the issue. Please do copy paste this or draft suitably yourself and send email to 


    1. [email protected]

    2. Contact us Page - Jio

    3. If you don't get satisfactory response, from care you can also write to Appellate Authority for better quality response. Please do not write to appellate for the first time, write to them, only if you don't get proper response from care.  


    1. [email protected]

    2. Airtel Nodal Officers Email


    Dear Care Team,

    Greetings and Good Afternoon!

    My Mobile number is xxxxxxxxxx. 

    This is with respect to the Voice Over WiFi (VoWIFI) support for Asus Branded Handset Model # Asus Zenfone 5Z - Asus - Z01RD - ZS621KL - India Version. 

    Asus team says the Jio team has to finish the work whereas Operator's team says, please check the online link / for supported devices. 

    It would be highly appreciable if the your team can take the lead and initiate discussions with the Asus development team for the top 4 or 5 Asus branded models sold in India. Voice over WiFi is a basic necessity and it would be of great help if the your Team can really work with Asus to enable the VoWiFi support to Asus Zenfone 5Z and other 4 flagship models in Asus range.  

    My Mobile Handset Details #

    Brand Name # Asus Zenfone 5Z

    Model Number # ZS621KL

    Part Number # Z01RD

    Once again, it would be of great help if the Jio Team can really work with Asus to enable the VoWiFi support to Asus Zenfone 5Z and other 4 flagship models in Asus range.  

    Thanking you in anticipation. 


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