Calling issue

ShreyashShreyash Level 2
edited September 2020 in ROG Phone 2

Hey,so i have been having calling issues and i thought it was because of bad network reception in my area but i went of city and the problem persisted.I rarely get 4g connect and mostly i get h while using data and everytime i try to call the call gets ended sometimes before connecting sometime after ringing once.This is a major problem i am facing please help me out.


  • Other users with similar issues have resolved it by changing APN settings for their carrier, getting an alternate SIM card, or both.

    Please contact your carrier and see what steps you can take to improve your wireless connection.

  • Are you in the US? If so there's no fixing that. ASUS kind of made a phone that can't phone correctly here...

  • Shreyash which country are you in? I need feedback on 2G / 3G/ gsm voice calling reception. Sim card remaining same how is the reception or call quality compared to other phone? Some people say it Totally depends on the carrier. I wish to buy 512 gb in India.

  • Hey i so all those who are asking me regarding my location,I am from India currently in ncr and yes there is a calling problem in my phone .I looked into the setting and it said volte was not activated ,i had a chat with asus peeps and they tried all the troubleshooting but it didnt work and asked me to go to their service center.I will be visting one on 9th nov and keep you posted,but till then i wont suggest you to buy it .I have tried every possible troubleshooting and apn changes and the sim works perfectly in my samsung s9 .

  • Shreyash thanks. Do keep us posted. Now, pls pay attention. To my impression, if you are on Idea Vodaphone, they have no Volte. If you are on idea Vodafone kindly disable VoLTE on your phone for some time, reboot. And, pls let me know call quality on GSM. Is your Samsung working perfectly on Volte?

    Now if you are on Jio or Airtel, somebody has posted that Volte was working on his ROG 2 for Jio, Airtel.

    The idea is to isolate the problem.

    I have read somewhere that ROG 2 has has volte technology but carrier has to allow that. Perhaps Asus has to pay. However, I am not a technical expert.

    I am holding decision to buy ROG 2 512 till then.

    Awaiting eagerly to know which is your carrier. And to know quality on GSM from you.

    Thank you

  • I'm using jio and i get volte symbol on status bar and no issue with call in india.

  • Wow. Glad. Sathishinsat2, how is the call quality on 2d/3g if you switch off? Reception? Also how clear/loud is earpiece on calls (Volte and 2g/3g)?

  • Have idea and Airtel enabled VoLTE for ROG 2?

  • Anders_ASUSAnders_ASUS Level 6
    edited November 2019

    I have seen ROG Phone II users use VoLTE with Airtel but I'm not sure about Vodafone Idea.

  • Hey @Anders_ASUS, I don't have an issue with the talk about Volte yet... But do you know if any UK networks use Volte and if it works?

    My understanding is not that great, but just interested to know what the situation is for UK users (BTW am with Virgin mobile UK and have no issues)

  • Everyone talking about VoLTE. Can somebody give feedback on 2g/3g/gsm? If, someone says gsm quality depends entirely on carrier only, it seems wrong to me . I just tried my sim several times and several calls on a colleague's MI lower end phone. Its gsm call quality is far superior to my Samsung note 3. I am on Idea network in Pune, India. I will buy Rog phone 2, 512gb. Idea may have Volte here for asus but I am not sure. And in some places idea may not have Volte. Can anyone give feedback on experience on gsm call quality of ROG phone2?

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