DTS audio is not getting enabled automatically
sathishinsat2
Level 2
in ROG Phone 2
Hello team,
DTS audio is not working properly. Everytime, I have to open the audio wizard and select any audio mode (eg. Rock) when I play music with any music player. Could you provide solution for this issue.
Comments
Are you saying that DTS sound stage won't turn on unless you first change sound mode?
Yes, correct. Especially for music player. Seems, it is running but until I select some mode,DTS audio is not taking effect.
I tried without luck replicating the issue using spotify. Are you using BT headphones. Does it happen all the time and right away?
I use Google play music app and power amp. I see this issue in both the apps. I hear music in the morning and evening everyday. During the time I need to select some mode in Audio wizard to enable the DTS audio. It is not happening if you close and open the app right away. But It happens after a long gap.
Wired headphones...i used Amazon prime music and hungama music app. Also make sure to quit audio wizard after you select a mode... Select a mode while listening songs...quit the audio wizard..ask someone to call you .once call is over listen to same song you will notice DTS x mode is disabled.here you have to go again to audio wizard , click custom to reactivate
Yes I use Wired headphone, I missed to mention this in my previous note.
i too face this issue. i have to open audio wizard and select the effect to apply it. this issue happens if i play music after long time(few hours) or if i answer a call inbetween.
In my case it was off by factory. First time I plugged in my headphones I have enabled it, set to WIDE and since then it stays on all the time.
It is still happening for me. @Anders_ASUS Do you have any update?