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Bluetooth is getting turned on automatically and loosing networks and wifi connectivity

bhoopesh_bhole
Star II

‎10-10-2019 09:12 AM

Bluetooth is getting turned on automatically also i am facing weird problem that i loose both the network at the same time also loose WiFi connectivity at tye same time for a second and again it gets connected...Happened 5-6 times in last 2-3 days
Even tried changing battery saver settings and all
Please help
12 REPLIES 12

bhoopesh_bhole
Star II

‎10-11-2019 04:39 AM

May I have help here please ?
0 Kudos

LP_ASUS
Community Legend I

‎10-11-2019 09:43 AM

Please back up your data and factory reset your phone. Was bluetooth and wireless connectivity working when you first started using the device?

0 Kudos

abysshunterz3
Star I

‎10-12-2019 11:26 PM

My sim(weather turn mobile data on/off) and wifi always turn off for around 3seconds then it automatically turn on again by itself every X (not sure) minute. So in order to keep my wifi stable while i am playing game, i forced to use airplane mode to block my sim connection. So my wifi won't forced to restart.
0 Kudos

yogeio08
Star II

‎10-13-2019 03:07 AM

Yes i am facing the same issue. I am from India and i had bought this device from flipkart. My device is working fine. But i noticed there is one problem with the phone and it had happened many times that it automatically reset its network. 
Like it automatically turns off wifi ,both sim signal for 2-3 sec and turn it back on again. This happens once or twice in a day at any period of time. 
Please help me out if anyone finds the solution. Or people having the same problem.
0 Kudos
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