Random vibration while talking on the phone

[beet]

ZF Model: ZB633KL
RAM: 4G
Firmware/APP Version: Pie
Frequency of Occurrence: Almost always
Rooted: No
APP Name: Phone calls

Last edited by Beetroot on 2019/9/11 12:36 Hi. My Max 2 vibrate randomly while talking. It can be short or long vibration. For 1 minute converstion it can vibrate several times. It doesn't matter if data transmission is on/off or VoLTE settings is on/off or WiFi is on/off. I read that Zb632 have the same issue. It' very annoying. Is it software or hardware issue? Is it covered by warranty?

[artyom_zhurkin]

Hello to all! Selena_ASUS, I confirm this problem on the latest firmware build OPTM1.WW_Phone-16.2018.1908.48-20190816. And, as Beetroot wrote, it have been solving by disabling the touch vibration, but this action also disable vibration when the other side picked up the phone. So I think this is a bug.

[beet]

Hi Selena, Thank you for update which went smoothly. After update random vibration are gone.  BUT still there are single vibration when I'm talking on the phone and with screen off I touch the screen at places where buttons are (places where buttons are when screen is on). Sometimes I activate single vibration with my ear.  BUT it's acceptable for me. I'm satisfied. Thank you again. 

[beet]

Hi Selena, My last post seems to be lost somehow. I hope this won't.  I updated phone without problem. Now random vibration is gone. Sometimes when I touch the screen with finger or ear (screen off when speaking) there are single vibration. I noticed that it is when I touch the screen in places where buttons are (I mean when screen is on there are buttons keyboard, speaker...). But overall it's ok for me. Thank you again.

[artyom_zhurkin]

Beetroot posted on 2019/10/11 13:32 Hi Selena,

Hello, where did you get an update?

[ServiceH_ASUS]

Beetroot posted on 2019/10/14 01:08 Hi Selena, My last post seems to be lost somehow. I hope this won't.  I updated phone without p ...

Hi Beetroot I'm glad that your issue has been resolved Thank you for sharing your solution with the rest of the forum members Thank you:)