Hi
ashariaryaThank you fro asking. Are you asking for dual SIM card issue? If so, kindly check some stay-at-home troubleshooting tips below
1. Please try to reset Network: Settings>System>Reset options>Reset Wi-Fi, mobile & Bluetooth
2. Please check you dual SIM card setting: Settings>Network & internet>SIM cards
What kind of SIM card setting does the device have?
3. Please check you SIM card network settings: Settings>Network & internet>Mobile network
If the issue remains the same, to avoid any misunderstanding in the conversation, please provide me your question in English. Thank you.