Bug on Fast Charging after Update Android Pie

[mjfrangetto]

ZF Model: ZB633KL
RAM: 3G
Firmware/APP Version: 9 WW_Phone-16.14.1903.190_20190425
Frequency of Occurrence: All the time
Rooted: No
APP Name:

Before the update, the fast charging was ok, but after the update no longer works, only normal charging with forecast of 2h40 to complete. My model is the KB634KL from Brazil, but I did not find it in this forum ....

[Y_ASUS]

Hi mjfrangetto, For forecast of 2H40m, could you tell us on which battery level it shows this forecast? Fast charging should be working if you make sure to use the original charger, and when you can see the plus sign on the battery icon. Please show us a screenshot of the battery charging forecast if the problem still appears. Thank you 🙂