หูฟังค้างzenfone max

[พลว_ฒน_]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[Christine_ASUS]

Hi friend
Thank you for your asking. To avoid any misunderstanding in the conversation, please provide me further information in English.
1. Model Name: Settings>System>About phone
Refer to the link below to check the model name by model no. in the link
https://www.asus.com/support/FAQ/1014441/
2. Your current firmware version
Setting >System>About Phone>Software information
If you try to update to the latest version, does the issue still remain?
3. Are you asking for earphones issue? Could the earphones be used in other device? Does the issue appear after any system/apps download or upgrade? Do you have more issue detail?