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Sd card only formatted as portable storage & Sim card not readable

Rising Star II
I cannot format Sd Card as internal storage in Zenfone Max Pro M1, only getting option for formatting as portable storage.

Also, Sim card is not readable.

Could you please let me know solution to resolve this issue so that I can use SD Card as internal storage


Rising Star II
I'm getting this issue on Zenfone Max Pro M1

Zen Master III
Hi there, thank you for reaching out, we have made a note of your concern, our team is looking into the same. We will get back to you on this. 

Star I
Hi, I am ghetting the same on Zenfone Max Pro M2 (build number PKQ1.WW_Phone-16.2017.2007.094-20200705).
It's an issue for security and my work will cut off my access to work applications end of September because of this security risk. If I have to start carrying two phone, there is no point in having a dual SIM phone...

Star I
Does it really takes months to look into this problem? This is a serious drawback. I hope an answer is given soon even if a solution hasn't been found yet.