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Roadcam App - Cant connect to Wifi Dash Cam

azmanrox
Star I
APP Name: Roadcam
Rooted: No
Frequency of Occurrence: Model : Asus_X01BDA
Firmware/APP Version: 660_GEN_ PACK-1.173484.1.181472.1
RAM: 6G
ZF Model: ZB631KL

The wifi connected to DashCam wifi. But when try to run in, the system circle "Connecting Camera" May i know why? Was it because of Android version?
6 REPLIES 6

ServiceH_ASUS
Star III
Hi azmanrox Good day What's your phone’s firmware version (Settings > About > Software information > Build number)and the version of Roadcam . Can you tell me the model of the device you are using. Please kindly show me your screenshot of the error message when you encounter this problem. Thank you:)

azmanrox
Star I
Hi. Kindly refer to the screeshot I hate the latest phone,but got problem

ServiceH_ASUS
Star III
azmanrox posted on 2019/4/24 16:59 Hi. Kindly refer to the screeshot
Hi azmanrox Good day Could you tell me what DVR device and the model of the device you are using. Please kindly test it under safe mode. (safe mode: https://www.asus.com/support/faq/1005163) Please help to confirm,thank you:)

azmanrox
Star I
Hello, its weird. I cant perform safemode Got error and the phone said to do factory setting. I did it twice.but it seems,the error still there,and cant go to safemood. Why?can i go change new phone?