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Mobile freezing & reinstall OS

Rising Star II
My mobile is suddenly freezing, hanging in between, also mobile is working slowly.

DIY - I have cleanup all cache including system cache, uninstalled unwanted apps, formatted my phone.

Still with this DIY mobile speed & freezing issue is not solved.

Could you please let me know what can be done. Can I reinstall OS without unlocking Bootloader or any other way to resolve this issue?

Star I
Even I'm also facing same issue.. recently i updated to android 10. It was good 2 months now my mobile is freezing if i ckick on something it will take 1 or 2 minutes to open. So i did reset factory nd it was fine about 1 week after again same I'm thinking to throw my mobile on wall.. very frustrated..plz asus give me suggestions...

Zen Master III
Hi, we suggest you to please visit the nearest ASUS service center for better assistance. Locate here: