I can't update to android 10 beta

[felipefreire200]

ZF Model: ZB602KL
RAM: 4G
Firmware/APP Version: WW_Phone-16.2017.2002.061
Frequency of Occurrence: Once
Rooted: No
APP Name:

I updated my zenfone max pro m1 zb602kl to the WW_Phone-16.2017.2002.061 firmware, and now I can't update it to android 10. What should I do?

[suryakrishnaa80]

Y_ASUS

Hi both,

If you would like to update to Android 10 WW-17.2017.2004.424, you can update from WW-16.2017.2004.063 or WW-17.2017.1911.407.

Thank you and have a nice day 🙂

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But i can't update im still running in android 9 WW-16.2017.2004.063 why i cant update to android 10

[manojreddy_buda]

suryakrishnaa804

https://zentalk.asus.com/en/discussion/comment/77627#Comment_77627

But i can't update im still running in android 9 WW-16.2017.2004.063 why i cant update to android 10

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Don't update bro. Lot of bugs in Android 10. Wait for FOTA update.

[shaikhmohsin625]

I can't update beta version 2. My mobile running in android 17.2017.1911.407.2019. what I do for mobile update. asus representative's procedure not working.

[sanshisu]

I can not upgrade my max pro m1 it always show error. I downgrade it to 16.2017.1912.060.20191125
What should i do. Please help and guide me how to upgrade. My mail is sanshisu@yahoo.com
Regards

[Christine_ASUS]

Hi sanshisu
Which firmware do you want to upgrade? If you want to upgrade to the latest A10 beta firmware version, please
Upgrade to WW-16.2017.2009.087> perform the Factory Reset>Go to official website and download WW-17.2017.2008.432 to perform the manual update.
https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_BIOS/
#Update Guide
https://www.asus.com/support/FAQ/1009748/