Hi
Dwaipayan DuttaThank you for your asking. Kindly provide the information below so that we can better assist you.
1. Your current firmware version
Settings>System>About Phone>Build Number
2. Does the issue appear right after any system/apps' download or update?
3. Do you have a video for further explanation?
4. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/https://www.youtube.com/watch?v=Q5AJ4kNGCFs