Hi
justiansaint56To avoid any misunderstanding in the conversation, please provide me further information in English.
1. Model Name: Settings>System>About phone
Refer to the link below to check the model name by model no. in the link
https://www.asus.com/support/FAQ/1014441/ 2. Your current firmware version
Setting >System>About Phone>Software information
If you try to update to the latest version, does the issue still remain?
3. You issue detail (e,g. frequency, app version..)