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Zenfone 9 keeps on disconnecting from Android Auto

Brenta
Star I

Hi all,

When I plug my Zenfone 9 to the car via Android Auto, it works for a few minutes and then it disconnects itself. Android Auto was working perfectly beforehand: this problem started when I turned on the Android Auto car-compatible mode toggle, which was previously off.

  1. Zenfone 9
  2. Andorid 13, 33.0804.2060.189
  3. Not rooter
  4. Every time since the problem started, but it has been working perfectly beforehand.
  5. Android auto, version 10.6.634044-release
  6. The vehicle is a VW Golf 2018

Since then, I tried to:

  • turn the Android Auto car-compatible mode toggle off again
  • re-install Android Auto
  • clear Android Auto cache
  • try with other USB-C cables
  • reset to factory setting the infotainment system of the car

None of these helped, and the phone keeps on disconnecting itself after few minutes.
I regret touching that toggle.. is there anything I could do to fix this?

2 REPLIES 2

ChrisKo
Star I

@Brenta wrote:

Hi all,

When I plug my Zenfone 9 to the car via Android Auto, it works for a few minutes and then it disconnects itself. Android Auto was working perfectly beforehand: this problem started when I turned on the Android Auto car-compatible mode toggle, which was previously off.

  1. Zenfone 9
  2. Andorid 13, 33.0804.2060.189
  3. Not rooter
  4. Every time since the problem started, but it has been working perfectly beforehand.
  5. Android auto, version 10.6.634044-release
  6. The vehicle is a VW Golf 2018

Since then, I tried to:

  • turn the Android Auto car-compatible mode toggle off again
  • re-install Android Auto
  • clear Android Auto cache
  • try with other USB-C cables
  • reset to factory setting the infotainment system of the car

None of these helped, and the phone keeps on disconnecting itself after few minutes.
I regret touching that toggle.. is there anything I could do to fix this?


Same here for Zenfone8

Brenta
Star I

After the latest Android 13 update the issue seems to be solved. I wonder if it was the update or just the phone reboot that helped.