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GPay (partially) broken, unable to use it for public transport

darklajid
Star III
Hi.
One week in, converted to the Zenfone 9 from a Pixel device. Both are updated to the latest software, OS and apps. For GPay this means I'm on 159.1.1 (the latest at the time of this writing).
With the Pixel I can
Pay at supermarkets, restaurants, you name it. The default payment terminal? Works
Pay for public transport in Singapore, bus and train services: You check in and check out, done
With the Zenfone I can
Pay at supermarkets, restaurants, you name it. The default payment terminal? Works
BUT I cannot pay for public transport. The gantries for train services refuse the payment with "Invalid card" and the bus terminals say something along the lines of "Please select a valid card". This is ... annoying. Annoying enough for me to potentially give up on the phone as a daily driver, because I need this All. The. Time.
Now, by process of elimination, this isn't a problem of
My bank card. It works as a physical card (if I bring it along) and it's the same card registered on both the Pixel and my Zenfone 9
The local infrastructure in Singapore: It works for everyone else, works with the Pixel, works with the physical card, doesn't work with my Zenfone 9
The GPay version: The version is the same across my devices
This leads me to the conclusion that there's something broken in the NFC support on my device, whether it's hardware issues or an (ASUS related) software problem.
Any idea how this could be tracked down and (hopefully) fixed? Being unable to get around my city without bringing my wallet is a hugely annoying issue and enough to regret the Zenfone 9 purchase if it stays unfixed..
30 REPLIES 30

ASUS_Bot
Rising Star II
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