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Blurry photos on Zenfone 9

Linda2
Star I

Some time during the last couple of weeks the camera has stopped focusing. After doing a quick Google search, i see that this is a common problem. I bought this phone because the camera was supposed to be good. Can anyone tell me what the problem is? Is it possible to fix it? I absolutely hate using time on solving issues like this, when the issue should not be there in the first place. I have had this phone for a couple of months. Is this a part of the phone guarantee?  

6 REPLIES 6

drich
Star I

+1

This is still an issue today, any news on this ?

I'm on 2040.23 android 12, and no update available.

Asus PC parts are excellent quality, but I'll never buy one of their smartphones  again

Hey,
This seems like a HW issue. I'd recommend you contact your closest Asus customer service center and get your device examined.