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Big issue with Bluetooth car connection

ogio81
Star I
I have issues with using Zenfone 9 with my Volvo XC60 (2017). Mo phone sometimes connect with car, sometimes I must do manually, I didn't have same issues with Xiaomi or iPhone or Samsung phonesde when I make call from car inferface, dialing after couple of seconds is canceled, if I start call from mobile, then is going okb I notice in interface of phone "Bluetooth screen", that mode of connection lwith car is jumping from Media to Other Nlease I need help, I need this to work, like all other phones, I suppose issue is with Zenfone because other phones work without any problems.

Device
screenshot-20221203-072210-settings.jpg
screenshot-20221203-072137-settings.jpg
: Zenfone 9
Firmware Version:
Rooted or not: no
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): System bluetooth
7 REPLIES 7

MrAvenger
Rising Star II
Same issue with toyota rav4

Mansi_ASUS
Moderator
Moderator
Hey @ogio81,
Can you please share the Bluetooth log? It'll help the R&D to figure out the issue.
Please follow the below steps to enable the built-in log tool (Bug reporter).
1. Open “Calculator APP”
2. Enter “.19595+=”
3. Select the Log type according to the type of issue you want to capture. “Bluetooth”
4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)

ZenBot
Community Manager
Community Manager
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.