"This serial number already registered"

[PeterMB]

Hi guys,
I bought a great Zenfone 8. The problem is I can't register it.
When I try to register my phone, providing serial number I get "This serial number already registered".
I bought my phone brand new. Could you help me register it?
Thank you,
Peter

[Maz_Djoe]

@Karen_ASUS i have same issue since 6 months ago

[eboelens]

Hello I have the same issue but I bought second hand 2 days ago.

[Karen_ASUS]

DearMaz Djoe & eboelens ,
We have sent a direct message to you, please check. Thank you.

[Number11]

I bought my phone from asus.com and I got it today. Unfortunately I also get the "product already registered" error

[Karen_ASUS]

Dear Number11
We have sent a direct message to you, please check. Thank you.