Notification panel broken after 31.1010.0410.61 update on Zenfone 8 Android 12

[kwei88]

After 31.1010.0410.61 update, my notification panel breaks if i do anything with it - toggle dark theme, swipe up to hide it, and it becomes black screen with white lines around the screen(See attached image). I
have to turn the screen on and off several times to get it back to normal. Please fix ASAP.

[frantsy]

kwei88

Just did and problem still persists 😞

I tap 'Scan cache', tap the 'Clean' button. Then I swipe down the notification panel to toggle dark theme, now I swipe up to hide it, and there's the dark screen again.

Please help. Been going on like this for days...

@Gustav_ASUS

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Do you have VPN enabled too? My problem happens only when VPN is enabled. So I suspect the phone does not display "... connected to ..." correctly. And this does not happen if the phone is rotated to landscape mode.

[kwei88]

frantsy

https://zentalk.asus.com/en/discussion/comment/213175#Comment_213175

Do you have VPN enabled too? My problem happens only when VPN is enabled. So I suspect the phone does not display "... connected to ..." correctly. And this does not happen if the phone is rotated to landscape mode.

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Yeah looks like it's the VPN. I have turned it off. Now so far I can't replicate the issue anymore. Thank you!

[frantsy]

So @Gustav_ASUS, we can reproduce the problem when VPN is enabled. Would Asus plesae fix this in the next firmware? thanks.

[Gustav_ASUS]

That's an interesting turn of events. I'll send you instructions on how to generate a device log that I can pass on to the team. Check your Zentalk inbox.

[frantsy]

Got your instructions, but it's too much work for an end-user. Have you tried enabling VPN and see if you can replicate this problem first? At least a number of people in this forum experienced this since 31.1010.0410.61. And some have already posted screenshots like the one above. Please ask your development team to check and fix.