fingerprint-not-working

[Delcides]

Does anyone have a solution for this case
? i`ve seen some cases here, but no answers.

[Delcides]

I already did a factory reset and it didn't help. I also tested the sensor and it says it is working.

[mr_deens]

Bring your phone to nearest Asus Service Center... Show to them your problem. If they still can't fix it. Ask them to replace your phone

[Delcides]

thanks for your answer.

Wouldn't there be another way? I think this happened because I updated the ww rom, which I remember my rom was CN, my firmware was from HK.

[Delcides]

😔 Not working fingerprint