Model Name: Zenfone 8 Firmware wersion: 31.1010.0411.89, freshly updated Not rooted
My camera app seems to not having acces to camera. ;( Screen is simply black when I try to make a picture by it, BUT in whatsapp everything works fine, front and back camera as well (i can make a picture, send it etc.), facebook app takes only selfies, when i change to main camera picture freezes, but i can change back and it (selfie) works. messenger is like facebook, selfie works fine, main freezes, i can go back to selfie and it works Google lens doesnt work, black picture i even downloaded snapchat and it works like fb and messenger.
I did everything like they advised on this topic: FAQ/1015523 about camra problems Reboot, clearing storage, updating firmeware and factory reset doesnt help, in safe mode camera also doesnt work. I dont know how to "Update the Camera app from Google Play：Then start the Camera ( front & rear camera) again". In settings i noticed the camera app doesnt show any of its premissions. Help pls.
I did try the SMMI test when I was troubleshooting this problem last week and it didn't work. After typing ".12345+=" into the calculator nothing happened. Yesterday I gave my phone to customer service. In addition to the camera issue there was also a small area on the screen (below left of the finger print sensor) that had a light blue discoloration. I hope it will be fixed for good now.
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