08-10-2020 11:45 AM
08-14-2020 03:08 AM
chapi_73Sounds like the update went bad and bricked your phone. Contact your local supportPlease tell us some basic information before asking for help:
- Model Name: Zenfone 6
- Firmware Version: UL-ASUS_I01WD-ASUS-17.1810.2007.165-1.1.1
- Rooted or not: no
- Frequency of Occurrence: once
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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After updating to last firmware, phone turn black and don't boot anymore.
It just blink a little. Buttons do nothing.
What can I do ?
Screen black after updating firmware
08-21-2020 05:53 AM
08-21-2020 11:37 AM