Phone Restarts randomly: After Latest Update (WW_17.1810.2001.119)

[Pa1]

Hi,
This is an Indian device.
After Android 10 update, my phone randomly restarts. I say randomly because I can see no particular pattern in the restarts; for instance as far as I can recall, the phone has restarted while I'm using Chrome, Dialer, Gallery, Messages etc.
I did a factory reset. Did not help.
After updating to WW_17.1810.2001.119, the issue had gone away for a while. But today I've had no less than 5 restarts already. This is really frustrating as I cannot keep doing factory resets. Any help would be greatly appreciated.

[aditya_a_s_sing]

Pa1

Hi,

This is an Indian device.

After Android 10 update, my phone randomly restarts. I say randomly because I can see no particular pattern in the restarts; for instance as far as I can recall, the phone has restarted while I'm using Chrome, Dialer, Gallery, Messages etc.

I did a factory reset. Did not help.

After updating to WW_17.1810.2001.119, the issue had gone away for a while. But today I've had no less than 5 restarts already. This is really frustrating as I cannot keep doing factory resets. Any help would be greatly appreciated.

Phone Restarts randomly: After Latest Update (WW_17.1810.2001.119)

Congrata like me u also got motherboard issue

[Pa1]

Oh damn! How long did it take to sort the issue out? I'm assuming we have to take the phone to service center.

[Kamil]

Pa1

Oh damn! How long did it take to sort the issue out? I'm assuming we have to take the phone to service center.

View post

If i read correctly complaints about this on the forum it will take from 5 days to 2 months depends on your localization. 

[aditya_a_s_sing]

Pa1

Oh damn! How long did it take to sort the issue out? I'm assuming we have to take the phone to service center.

View post

Yup you have to take this phone to service center for motherboard replacement. And it can 15-20 days depends on availability of the part. Mine is still in service center after 12 days