Phone is crashing after the new Indian Frimware

[KB007]

After updating with new Indian frimware.191... My phone is crashing occasionally and it happens when playing Pubg one time and one time when I was using just what's app total 3,4 times... I don't think its a motherboard problem.. Please patch or fix this issue as soon as possible

[sri_sai_kaushik]

kinguntas23

KB007 said:

kinguntas23 said:

Could you provide a little more details. Foe example:-
1) When you were playing PUBG and your phone crashed, did the phone continue make a beep-like sound after crashing
2) Did your phone fail to reboot on the first try whenever it crashed and you had to see the "Powered by Android" screen more than once?
3) Did you monitor the thermals of the device when it crashed?

As much a the little information provided indicates, you seem to be another one of the unfortunate users who got a faulty device (Myself included) and the best (and possibly only) option would be to file for replacement (if you're still in the window) or go to your nearest service center and ask for a motherboard replacement.

Yes now its frequent... Its crashes whenever and turning on phone completely takes 2 or 3 Times to actually boot up.. Ya while playing Pubg i get that beep sound... Temperature where normal

Then sadly it's a motherboard issue man. I know it's hard to accept since your phone is new and this issue got triggered by an update, but patching this with software would only make the phone vulnerable to the same problem in the very near future. I understand the anger you must be feeling but it would be best if you file for replacement (if you still can) or send the phone for repair as soon as possible. 
Unfortunate that this happened to you. I faced the same issue too.
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Ok now what should it tell you guys about this mobile, should I tell you how I had the same issue after just15days or the worst motherboard replacement which also failed to work after 6 days and how I am with out any working mobile in abroad using my friend's tab. Asus has royally screwed all who bought the 6z Mobile they to 33000 for a cheaply built mobile and betrayed it's customens. The most irritating thing is even after the motherboard change which took 10 days I am suffering the same fate as before ?? it's just pathetic on asus part

[KB007]

sri sai kaushik

https://zentalk.asus.com/en/discussion/comment/15549#Comment_15549

Ok now what should it tell you guys about this mobile, should I tell you how I had the same issue after just15days or the worst motherboard replacement which also failed to work after 6 days and how I am with out any working mobile in abroad using my friend's tab. Asus has royally screwed all who bought the 6z Mobile they to 33000 for a cheaply built mobile and betrayed it's customens. The most irritating thing is even after the motherboard change which took 10 days I am suffering the same fate as before ?? it's just pathetic on asus part

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Simple solution is They just have to replace the device

[sri_sai_kaushik]

KB007

https://zentalk.asus.com/en/discussion/comment/16085#Comment_16085

Simple solution is They just have to replace the device

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That or refund me