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My Asus 6z's camera isn't flipping instead a message is shown"camera cannot flip". Pls help

Please tell us some basic information before asking for help:
  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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37 REPLIES 37

HakunoMatata
Star III
Image_ https___us.v-cdn.net_6031231_uploads_editor_bi_ow8otgcf23t1.jpgSame here... It stopped working suddenly for me also... I tried by restating, but the isuue is persistent. Please help.

I am also facing the same problem....in the camera app, camera can be flipped manually only using volume buttons but in video calls even that option is not there!

meethkstar143
Star II
Same problem with my device

Looping
Star II
I have the same problem with my zenfone 6.
My camera works well with buttons. But the flip out works 1/6 times and says camera cannot flip (in french)
What do you suggest? Should I go to repair center?