GBoard problem and iVoox

[fjaviergj]

Please tell us some basic information before asking for help:
Model Name: Zenfone 6
Firmware Version: 18.0610.2104.145
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hi,
Since a few versions of GBoard, the configuration cannot be saved. I have reset the phone and it still does not work. I also have problems with the iVoox application, because it does not close on exit, nor can it send logs.
@CH_ASUS @ARP_ASUS @Christine_ASUS @Gustav_ASUS @Falcon_ASUS @fussion_ASUS @Laura_ASUS @Anders_ASUS

[mickey10021]

The reason was from Twin apps causing GBoard revert settings back to default. They fixed it in Zenfone 7 and 8. The bug still remain for Zenfone 6 and Rog Phone 5.
I hope Asus will fix it sometime this month

[Gustav_ASUS]

@fjaviergj Gboard issues should be fixed with the latest FW update that we rolled out last week.

[fjaviergj]

@Gustav_ASUS Yes, it has been solved, thank you.