Default file manager cannot connect to Synology SMB share (with authentication)
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-14-2020
04:59 AM
- last edited on
01-16-2024
01:47 AM
by
ZenBot
Hi all!
I have a Synology NAS in my LAN, and a number of shared folders (via SMB protocol) on it. Authentication of course is enabled, but I use the local NAS authentication mechanism (no domain controllers, RADIUS servers, etc are involved).
The default ASUS file manager shows my NAS, but cannot connect to it: when I enter login/password and press OK button the browser shows message that it couldn't connect and suggests to check the server. I am 100% sure that the NAS is OK: I can connect to it using my notebook, PC, TV...
I have also checked the NAS audit log: I couldn't find any attempts to access the shared folders.
Any suggestions?
I have a Synology NAS in my LAN, and a number of shared folders (via SMB protocol) on it. Authentication of course is enabled, but I use the local NAS authentication mechanism (no domain controllers, RADIUS servers, etc are involved).
The default ASUS file manager shows my NAS, but cannot connect to it: when I enter login/password and press OK button the browser shows message that it couldn't connect and suggests to check the server. I am 100% sure that the NAS is OK: I can connect to it using my notebook, PC, TV...
I have also checked the NAS audit log: I couldn't find any attempts to access the shared folders.
Any suggestions?
3 REPLIES 3
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-14-2020 06:50 AM
I had a similar issue where I couldn't access a shared folder on my desktop PC. I had it setup with anonymous access and the default file explorer doesn't support that.
I ended up using "Cx File Explorer" and it works perfectly.
I ended up using "Cx File Explorer" and it works perfectly.

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-15-2020 05:37 AM
You have to use a full file manager like MiXplorer or X-plorer.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-16-2020 11:32 AM
OK. Thank you for the answers!
I think I will go with a third-party file manager, because I don't wan't to have any unprotected shares even in the LAN.
I think I will go with a third-party file manager, because I don't wan't to have any unprotected shares even in the LAN.
