Could not unlock my phone by fingerprint after update to A11

[newnews]

Please tell us some basic information before asking for help:
Model Name: ZENFONE 6
Firmware Version:
Rooted or not: NO
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi,
I updated the A11 yesterday. Everything seems fine except one issue. Now I am not able to unlock my phone use fingerprint. The screen lights up after I place my finger, but asking the passcode to unlock. Any idea?
Thanks

[kooldude7285]

Fresh install should do a trick i suppose.

[newnews]

Found the problem, it is caused by incorrect setting for nova launcher. It is working fine now.
However, I cannot creat shortcut for VPN settings. Asus doesn't have quick setting for VPN, so I created VPN shortcut in home screen, but it stop working on A11.

[Scooo]

newnews

Found the problem, it is caused by incorrect setting for nova launcher. It is working fine now.

However, I cannot creat shortcut for VPN settings. Asus doesn't have quick setting for VPN, so I created VPN shortcut in home screen, but it stop working on A11.

View post

Some third-party apps have limited compatibility with A11 when it comes to functionality, perhaps you can wait for the developers to make some enhancements or find solutions in similar threads.